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AI Concierge: Streamline Operations & Boost Revenue

Transform guest interactions with our AI Concierge solution, offering round-the-clock engagement that drives revenue, improves operational efficiency, and maintains a personal touch, tailored to your hotel's unique needs.

AI Concierge dashboard
ELEVATE GUEST EXPERIENCES

Unlock Revenue Growth with AI-Powered Guest Engagement

Our AI Concierge solution goes beyond guest messaging by intelligently routing requests, automating upsell opportunities, and providing personalized service across multiple channels.

Seamless Guest Interaction

Provide round-the-clock support through multiple channels to enhance service efficiency and guest satisfaction.

Intelligent Request Routing

Seamlessly direct guest requests to the right staff for faster resolutions, reducing operational strain.

Boost Ancillary Revenue

Promote personalized amenities to enhance guest experiences and boost ancillary revenue.

Gain Real-Time Visibility

Obtain real-time visibility into guest requests, streamline operations, and turn interactions into revenue.

Around-the-clock, Multichannel support

Always Available: Seamless 24/7 Guest Support

24/7 guest support
70% INTERACTIONS
Lead to Upsells
GUEST INQUIRY
Restaurant Reservation
ALWAYS AVAILABLE

Seamless 24/7 Guest Support

Deliver 24/7 support through SMS, WhatsApp, chatbots, and our mobile app.

  • Streamline Operations with automated guest messaging.
  • Enhance Guest Experience with instant responses.
  • Increase Accessibility across multiple channels.
Intelligent request routing
GUEST ROOM ISSUE
Maintenance Request
AUTOMATED ROUTING
Rapid Resolution
INTELLIGENT ROUTING

Enhance Staff Efficiency

Streamline housekeeping and maintenance requests for quicker resolution.

  • Optimize Workflows with automated routing.
  • Reduce Staff Burden with intelligent prioritization.
  • Maintain High Standards with faster response times.
Personalized upselling
AVG RESPONSE TIME
< 5 min
GUEST SUPPORT
24/7 Available
PERSONALIZATION

Drive Revenue Through Targeted Upselling

Guide guests to personalized, on-site amenities like dining and spa services.

  • Targeted Upselling based on guest preferences.
  • Enhanced Guest Experience with personalized recommendations.
  • Boost Revenue through strategic amenity promotion.
SEAMLESS PMS INTEGRATIONS

Connected With the Leading PMS Systems

Our platform integrates with top PMS partners to enhance guest experiences without disrupting your operations.

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Global travel partnership
AWARD-WINNING PLATFORM

Why Hotels Love Working With Gallimard Asia

Gallimard Asia exists to handle the heavy lifting of your digital marketing, drawing on our 15+ years of expertise.

  • 10,000+ Customers Around the World.
  • 100+ PMS, CMS, and CDP partners including Oracle and HotelKey.
Why Gallimard Asia

Award-Winning Platform

Best Travel Marketing Award
Top Hotel Ad Tech Award
Global Reach Award
Hospitality Innovation Award

A Solution for Everyone

Find the perfect fit for your hotel's unique needs. We've got a range of solutions to explore.

Guest Marketing Suite

Guest Marketing Suite

Data-driven engagement to increase repeat bookings and build lasting loyalty.

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Reputation Manager

Reputation Manager

Transform guest feedback into actionable insights and protect your online reputation.

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Commission

Commission

Comprehensive digital marketing package where you only pay commission for completed bookings.

Learn More
Hotel Marketing Strategies & Insights

Keep Exploring

AI Concierge platform

Unlock Effortless Guest Engagement

Empower your guests with our AI Concierge—available 24/7 to handle requests and enhance their stay.